What will Managed Services do for your organisation?

  • Increase IT equipment uptime and longevity
  • Increase staff productivity
  • Reduce stress
  • Reduce costs
  • Free you up to get on with business oriented tasks
  • Secure your systems and data
  • Improve your customer service

 

 

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What is included in Managed Services?

Network management

  • Network management (monitoring that your network is up and running)
  • Network optimisation (LAN & WAN) – identify excessive usage
  • UPS management
  • Setup backups and monitor it
  • New software and hardware installation
  • Routers and firewall management

 

Server & PC Management

  • Patch management and upgrades (to secure your systems)
  • Monitoring server stability
  • Monitoring server performance
  • System log monitoring (errors reviewed and actioned)
  • Hardware monitoring

 

Security Management

  • Virus definition updates & monitoring
  • Spam filtering setup and monitoring
  • Data protection & reliability
  • Spyware detection and removal
  • Security log monitoring

 

Asset Management

  • What systems are in use (hardware audits)
  • What licensing is in use (assists with licensing reviews)
  • Desktop policy enforcement

 

Backups & Disaster Recovery

  • Monitor and review backup jobs
  • Routine disaster recovery tests
  • Disaster recovery planning
  • Online backup

Other

  • Monthly or weekly executive summary reports
  • Full help desk ready to assist your users
  • Maintain disaster recovery policies & procedures
  • Computer system monitoring

Contact us for more information

Take a step towards a more efficient future. Call (03) 9312 7444
Enquire now