7 Warning Signs That Your IT Support Sucks

  Customer:   I can’t get on the Internet.  Tech support:  Are you sure you used the right password? Customer:  Yes, I’m sure. I saw my colleague do it. Tech support:  Can you tell me what the password was? Customer:  Five stars.  Tech support:   What anti-virus program do you use? Customer:   Netscape.  Tech support:   That’s not an anti-virus program. Customer:  Oh, sorry…Internet[…]

5 of the World’s Biggest IT Catastrophes

When we hear the word ‘catastrophe’ we usually think of natural disasters that can have devastating consequences on people’s lives. However, there are other sorts of catastrophes that may lead to massive financial expenses for companies and organisations. We’re talking IT disasters. Here’s a list of five major ones that cost the parties involved billions[…]

5 Online Collaboration Tools to Benefit Your Business

Online collaboration has many business benefits. Whether you’re a two person team or a multi-national organisation, being able to work on projects together from different places is a real plus.   Of course different companies will have their own ways of working and specific requirements for online collaboration, but we’ve picked out five tools below[…]

After 8 April, 2014, Microsoft will no longer support or update their Windows XP operating system.

This means your XP computer will no longer receive automatic updates that help protect your personal data. Even if you have anti-virus software, your computer will still not be fully secure. Without the support of Microsoft it will be very difficult for us to protect these Windows XP PC’s from viruses and security hacks. We highly[…]

Time saving tips for MS Office 2010 and Windows 7

Include your most used functions as a button on your office Ribbon or Toolbar  See below an example of how I have included   “Email as PDF Attachment” in the Office ribbon I have also included an “attach and email” button on my Toolbar This video shows how to add a function to the toolbar  –    http://www.youtube.com/watch?v=avmTdFtll48[…]