Why choose alltasksIT

our flexible managed services plans tailored to suit your business

What is included with managed IT Services

Let us guide you through your digital transformation journey

Our managed service plans simplify the complex, ever-changing IT landscape – so that you can be inspired, harnessing the benefits of new technologies that will drive your business into the future.

Our fixed price managed services give you the options to realistically budget your IT support and to avoid unexpected IT expenses. You can continue to focus on nurturing your business without the need to recruit and train specialist IT personnel as you grow.

Your managed services agreement includes supplementary benefits and advantages, available to you that you may not currently be aware of:

  • Consulting, planning and product selection
  • Implementation assistance
  • Monitoring
  • Management and maintenance
  • Help Desk

alltasksIT Business IT Support Plans

Bronze Monitoring Solution

Priced per monitored device

Designed for businesses who primary concern is to prevent a disaster:
  • Monitoring of critical alerts on switches, firewalls, servers & storage devices
  • Patch management of Windows Operating Systems
  • Monitoring your critical backups
  • Monitoring health of critical applications
  • Provide an SLA for optional help-desk support

Gold Monitoring and Support

Priced per device or user

Designed for businesses who value having IT systems live at all times and want to better budget for IT support and maintainense expenses:
  • Monitoring and patching services as per Bronze Level
  • IT Help Desk
  • IT Support as required to fix issues that occur with all included assets
  • Virtual CIO
  • Microsoft 365 Management and Support
  • IT Security Service
  • Dedicated account manager
  • Quarterly meetings and Digital Transformation Strategy Planning

Platinum Monitoring, Support and Projects

Priced per device or user

Suitable for businesses that want to include all monitoring, maintenance, support and IT Projects in one fixed monthly fee Includes:
  • All Bronze Level Services - Monitoring and Patching
  • All Gold Level Services including Help-desk and Support
  • Installation, Migration and Setup Projects for all included assets
  • Disaster Recovery Testing
  • Virtual CIO
  • Microsoft 365 - Digital Transformation
  • IT Security Projects

Services that complement and existing IT department

Backup & DR

Priced per server per month

is best for organisations who have an IT department and just need assistance in certain areas of IT support:
  • Automated Backup Checks Daily
  • Support as required to fix backup software issues
  • Disaster Recovery Checks
  • Review Backup and DR requirements

Patch Management

Priced per device

Suitable for business with an IT Department
  • Windows workstations patch management
  • Sever Patch Management
  • Optional Patch management of Third Party Applications
  • Optional VMWare Patching and Upgrading

Microsoft 365 Support

Priced per user

Best suited for businesses with an IT department. The plan includes the following:
  • User adds moves and changes.
  • Microsoft 365 security best practise checks
  • License management
  • Microsoft teams adoption and training
  • Help desk support for office 365 issues
  • Assitance with email flow issues
  • Monitoring and support of 365 Backup, Archiving and Email Filtering

HIdden Benefits - What is included with managed services

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