Managed IT Services
Supporting IT Needs Across Diverse Industries for Businesses with 20-300 Employees
Scalable & simplified IT solutions for your unique business needs
Managing the IT needs of an organisation is complex but
essential for business success. alltasksIT’s managed services provide an expert
approach to maximising resources and protecting systems for organisations of
any size.
Instead of hiring multiple staff for various specialities,
you can streamline IT systems by accessing our team’s comprehensive experience
and capabilities. Our managed services are the optimal way to implement
specialised projects and get the most from technology in your growing
organisation.
You can connect with our supportive help desk staff to
resolve your problems quickly. Our solutions will improve efficiency in your
organisation, free up time for strategic decisions and satisfy customers. We
help you to build a resilient, secure infrastructure that can face any
challenge.
Trust the experts for innovative IT and peace of mind
You can rely on alltasksIT for managed services that innovate and protect your organisation.
We are ready to solve your organisation’s IT problems and create a stronger future today.
We make these challenges a thing
of the past
- Costly IT hiring and training processes
- Time-consuming internal IT functions
- Unpredictable internal and external IT costs
- Limited and loss of existing organisational knowledge.
- IT implementation distracting from your business strategy
- Struggles in maintaining system infrastructure
- Equipment outages and delays
- Time-consuming quality checks and project management
- Patch management issues
- System and data security concerns
We make these benefits a part of
your future
- Optimised resources and staff scheduling
- Reduced IT costs, including support
- Fixed monthly cost for IT with no surprises
- Access to expert resources, engineers and consultants
- Time to focus on your business customers
- Higher server, system and equipment uptime
- Secure systems and data with better patch management
- Expert-engineered project management
- Increased staff productivity and customer service
- Accessible IT experts for greater service and accountability
alltasksIT provides managed services, including:
Server & PC Management
- Stability for greater uptime
- Performance improvement
- System log and hardware monitoring to prevent outages
Backup & Disaster Recovery
- Proactive monitoring to identify and resolve issues
- Comprehensive reviews to evaluate situations and respond
- Recover files
- Frequent online data backup
IT Security Management
- Protect from viruses, spam and spyware
- Data protection and security log monitoring
- Patch security to address vulnerabilities
Network Management
- Network management
- LAN & WAN optimisation
- UPS management for remote access
- Backups and monitoring
- Software/hardware installation
- Routers and firewall management
Asset Management
- Hardware audits for access and performance visibility
- Expert secure licensing reviews
- Desktop policy enforcement for connectivity, resources and other goals
Additional Services
- Executive summary reports
- Full help desk
- Disaster recovery policies & procedures
- Computer system monitoring
Additional managed solutions available include:
- End-to-End Managed Support (RMM, ITSM, ITIL)
- Co-Managed IT Services
- Staff Augmentation
- Managed Cloud (Azure, Hybrid)
- Managed Vendor (Microsoft, Barracuda, Dell, HP, Fortinet, Adobe, Zebra, Veeam)
- Managed Workload (Backup, BC, DR, Patch Management)
- Managed Security (Essential 8, Application Control, EDR)
alltasksIT provides managed services, including
End-User IT Support
- We provide comprehensive IT support to your employees, resolving their technical issues quickly and efficiently. Our help desk is their single point of contact for all IT-related queries, from password resets and software troubleshooting to hardware problems and network connectivity issues. We're here to keep your team productive and minimise downtime.
Protecting Your Business Data / Disaster-Proofing Your Business
- Your business data is essential. We help you protect it from unexpected events like accidental deletion, hardware crashes, viruses, and natural disasters. We create regular backups of your data and have a plan in place to quickly recover it, so you can get back to business as usual.
Comprehensive IT Security / Complete Cyber Risk Management
- We provide a complete range of IT security services to protect your business, including:
- Firewalls: Blocking unauthorised access to your network.
- Antivirus Software(EDR): Detecting and removing malicious software.
- Regular Security Updates: Patching software vulnerabilities.
- Security Awareness Training: Educating your employees about cyber threats.
- Application Control: We control which applications can run on your systems thus blocking potentially dangerous apps.
- Monitoring and Response: Continuously monitoring your systems for suspicious activity and responding quickly to any incidents.
High-Performance Networks / Optimised Network Solutions
- We design, build, and manage high-performance networks that provide fast, reliable, and secure connectivity for your business. This ensures optimal productivity and minimizes downtime.
Optimising Your IT Investments / Managing Your IT Resources
- We help you get the most out of your IT investments by managing your hardware and software. This helps you avoid unnecessary purchases, control costs, and ensure compliance.
- Inventory Tracking: Keeping a detailed record of all your IT equipment.
Software License Management: Ensuring you are compliant with software licensing agreements. - Maintenance and Support: Tracking warranties and scheduling maintenance.
- Disposal: Securely disposing of old equipment.
- Inventory Tracking: Keeping a detailed record of all your IT equipment.
Data Governance / Protecting Your Sensitive Data
- We help you protect your sensitive information (like customer data, financial records, and employee details) by putting rules and procedures in place to control who can access it and how it's used.
Automating Your Business Workflow / Building Digital Assistants for Your Business
- Think of us as building digital assistants for your business. We use the Microsoft Power Platform to create automated workflows that handle repetitive tasks, freeing up your employees to focus on more strategic work.
CASE STUDY
Managed Services for the Mushroom Group
The Mushroom Group is unparalleled in entertainment. The group of companies has grown since the 1970s, leading the Australian music industry.
Despite their expertise in music, their IT had issues. Their existing data centre and IT infrastructure needed additional expert capability for further growth in the digital era.
The Mushroom Group management team felt dissatisfied with the operational standards of its internal IT department. As a group of multiple companies, The Mushroom Group needed to ensure that all of these companies had the necessary integrated infrastructure to grow in harmony.
Explore how The Mushroom Group bypassed the complicated process of hiring multiple IT specialists through a single partnership with alltasksIT.
Frequently Asked Questions
What is a managed IT services provider?
A managed IT services provider is a third-party external individual or team that provides a range of capabilities. This may include functions such as IT security, hardware and software management, data storage, hosting, network, infrastructure, maintenance, and other technological innovations. They provide IT expertise and experience to an organisation that lacks in-house capabilities. They reduce the costs of hiring, training, re-hiring, handing over and up-skilling internal staff.
What are the benefits of managed IT services?
Managed IT services are beneficial as they help to save costs through outsourcing to experts and specialists. This is an opportunity to access a third party’s professional knowledge and capabilities. An organisation can gain more solutions than what its internal staff can provide. Finance decision-makers will benefit from predictable and scalable spending.
Who are managed IT services for?
Managed IT services are relevant to organisations and businesses of any size and from diverse industries. Whether you are an individual sole trader, a small business with a close-knit team, or a large corporation hiring hundreds of staff, managed IT services can support your goals.
What are some managed IT services examples?
IT managed services can include server and PC management, backups and disaster recovery, cyber security management, network management, asset management, help desk, policies and procedures and computer system monitoring.
What is the difference between managed IT services and outsourcing?
An organisation may outsource specific tasks to a third-party provider as needed. Managed IT services are more strategic and comprehensive, likely committing to an ongoing professional relationship to plan for the future.
What should you look for in a managed IT services provider?
You should look for a managed IT services provider that is available when you need them. They should plan for an IT budget, disaster recovery, procurement, maintenance, backup, monitoring and support. alltasksIT can help with all your IT needs through its managed services offering.
What types of companies do you work with?
We Support the IT Needs Across Diverse Industries for Businesses with 20-1000 Employees