CASE STUDY

Sustainable Success: Mitchell Water and alltasksIT’s Partnership for Innovation

Introducing Mitchell Water Australia

Mitchell Water Australia is a family-owned pipeline construction business specialising in long-distance cross-country pipelines across all Australian states. The company is growing rapidly, with a recent five-year contract secured for a major energy company in Queensland. With their strong customer focus, and proven pipeline project capabilities, Mitchell has seen streamlined success in the industry for over 40 years.

Mitchell stands out from their competition by prioritising sustainability and using innovative technology to provide their clients with cutting-edge solutions that reduce water waste, improve quality, and conserve resources. They are dedicated to helping clients achieve their goals while promoting responsible water use.

The situation

Prior to their partnership with alltasksIT, Mitchell as dedicated professionals in the world of pipeline construction, lacked the in-house technological proficiency to deploy world-class technologies to streamline their communications and collaboration between sites. Their continual growth and success required technology to enable them to work smarter and faster, and to deliver better outcomes to their clients. They needed technology, and an experienced IT partner that could grow alongside the business.

Mitchell needed to scale their IT infrastructure to accommodate for their newly acquired large projects coming on board in remote locations and resolve the difficulties of outdated in-house infrastructures. 

Mitchell needed a new office setup to accommodate its expanding team alongside remote technologies for communicating and collaborating with geographically remote locations

alltasksIT gave us the ability to be anywhere and work without interruptions, moving away from our old system that was clunky and unreliable. Our new systems allow us to get work anywhere and on any project, with our files all in one central location.

Enter alltasksIT

To future-proof their business and improve the scalability and reliability of their IT infrastructure, Mitchell made the strategic decision to partner with alltasksIT to migrate their on-premises systems to cloud services, leveraging the flexibility, agility, and cost-efficiency of cloud computing technologies.   

alltasksIT has been a vital partner for Mitchell, providing comprehensive management of their entire technology infrastructure, support, consultancy, and advisory services. By leveraging alltasksITs managed service offering, Mitchell Water has been able to focus on their core business objectives, knowing that their technology needs are being expertly handled by a reliable and experienced team.

alltasksIT laid the groundwork for the company’s future technological advancements and set the tone of their focus on innovation and efficiency. However, the turning point for Mitchell was when they migrated to cloud storage using Dropbox. alltasksIT allowed the team to collaborate on documents and easily share files, regardless of their physical location. The team loved Dropbox’s user-friendly interface and found it a more efficient way of working together than traditional file-sharing methods.

One of the major projects that alltasksIT has undertaken for Mitchell is a modern workplace transformation and cloud migration. By moving to the cloud, Mitchell has been able to benefit from the flexibility, scalability, and cost-effectiveness of cloud computing technologies, while also improving their remote access capabilities. This has been particularly important for Mitchell, as they often work on large-scale projects in remote locations.

Thanks to the expertise of alltasksIT, Mitchell has been able to tackle even the most complex technology projects with confidence, knowing that their technology needs are in good hands. With a reliable and responsive managed service provider like AlltasksIT on their side, Mitchell is well-positioned to continue to thrive in a rapidly changing and increasingly digital world.

While alltasksIT and technology has played a significant role in Mitchell’s success, the team recognises that there is always room for improvement, with the business currently migrating to SharePoint and OneDrive with the trusted capabilities of the alltasksIT team.

Outcomes

Mitchell, alongside alltasksIT has risen to the challenges of the current landscape and demonstrated their adaptability and resilience in the face of change. By focusing on sustainability and innovation, and by embracing new technologies like cloud computing, Mitchell has positioned itself at the forefront of the industry and is well-equipped to meet the evolving needs of their clients in the years to come.

Mitchells’ latest project with the major energy company, QGC, was a significant undertaking requiring much effort to set up. Still, with the help of their IT provider, alltasksIT, they were able to overcome the challenges and get it done efficiently. 

Overall, Mitchell understands the importance of having a reliable partner like alltasksIT to help them implement and manage their IT infrastructure. With this partnership, they can focus on delivering high-quality work to their clients while staying ahead of the game with the latest technology. Now, that’s a recipe for success!

I have confidence in alltasksIT. I can just give them a call if I've got a question or an issue and alltasks are there for our business 100% of the time. We have built a relationship with alltasksIT where we know we can rely and trust them

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