23 Automation Solutions to Revolutionise Business Productivity in 2023

According to a study*, Microsoft Power Platform delivers an average ROI of approximately 502% over 3 years.

*Forrester’s The Total Economic Impact™ Of Microsoft Power Platform study.

Business automation has become increasingly important as companies aim to improve efficiency and productivity while reducing costs and errors. Automation can streamline business processes, free up employees to focus on more valuable tasks, and help companies remain competitive in an increasingly fast-paced market.

The evolution of Microsoft Power Platform represents a significant step forward in business automation. Initially launched as Microsoft Flow, the Power Platform is now a suite of services that includes Power Apps, Power BI, and Power Automate. These tools allow businesses to easily build custom applications, analyse data, and automate tasks and processes.

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The Power Platform Use Cases presented in this ebook are relevant for following business functions:

Productivity & Communication

Data Management & Analysis

HR & Recruitment

Finance & Accounting

Customer Relationship Management

Marketing & Sales

Project Management

Operations & Logistics

IT & Security

Quality Control & Compliance

Business challenges addressed in this ebook:

Finding time to stay on top of shifting appointments and meetings

Digging through your inbox to retrieve forgotten email attachments.

Responding quickly to the most commonly asked questions from customers.

Manually updating customer spreadsheets with new rows of data.

Manually updating CRM fields with new data points from customers.

Posting job applications across employment websites and message boards

Remembering to send confirmation emails and calendar emails for interviews.

Efficiently developing invoices and emailing them to the right clients.

Keeping managers updated on expenses and exceeding approved budgetary spend.

Sending follow up emails to customers after the completion of a purchase.

Setting up the right sequence of follow up tasks for customer service staff.

Streamlining lead gen process by automating CRM lead inputting process

Notifying the right sales representative when a new lead has been assigned.

Assigning tasks to the right members of your team in the right sequential order.

Monitoring project costs and alerting management of exceeded budgets.

Accurately and efficiently processing shipping orders.

Staying on top of inventory levels and alerting relevant stakeholders when required.

Creating work orders in response to situations as they develop across your organisation.

Finding and alerting the right IT person in response to a system error or outage.

Logging in support requests and keeping track of their progress in an efficient manner.

Managing passwords and automating recurring password reset notifications

Alerting the right staff to handle quality control issues in an efficient manner.

Quickly updating your organisation of any regulatory changes.

Power Platform’s value lies in its ability to empower businesses to create custom solutions that meet their unique needs. With its low-code development environment and integration with a wide range of applications and services, Power Platform allows businesses to automate processes without the need for extensive coding skills.

This can result in significant time and cost savings, as well as increased efficiency and accuracy in business operations. Additionally, the Power Platform’s analytics capabilities can help businesses gain insights into their data and make more informed decisions. Overall, the Power Platform provides a powerful set of tools for businesses to drive innovation, improve operations, and remain competitive in the modern business landscape.

Another key advantage of the Power Platform is its seamless integration with other Microsoft tools and services, such as Office 365, Dynamics 365, and Azure. This integration enables businesses to leverage their existing investments and extend the capabilities of their current systems. For example, they can integrate Power Platform apps with Microsoft Teams for enhanced collaboration, or with Dynamics 365 CRM for a unified view of customer data. This interconnected ecosystem fosters synergy across different departments and enhances overall productivity and communication within the organization.