At alltasksIT, we provide reliable IT support and infrastructure solutions and a burgeoning software development arm that takes on complex projects with many moving parts. Our team specialises in delivering secure, high-impact code for leading Australian companies, ensuring that real-world challenges are solved with robust and scalable solutions. One of our recent successes involved partnering with Australia’s leading automotive retail chain, boasting over 300 locations and 5,000 staff, to streamline their employee onboarding and directory management processes across Azure Active Directory (Azure AD) and on-premises Active Directory (AD).
This automotive retail giant needed an efficient, automated process to manage thousands of employees’ information and group memberships. They required a secure, centralised solution that could handle staff changes—onboarding, promotions, department moves, and other updates—while ensuring that every system reflected the latest data.
As the chain grew, manual processes became more cumbersome and prone to error. HR teams needed a single source of truth for employee directory updates, with reliable synchronisation to keep Azure AD and AD accurate and in sync. The objectives were clear:
alltasksIT’s software development team was engaged in designing and implementing an “AD Sync” solution in a highly regulated, tightly controlled environment. The complexity lay in orchestrating data flows among the HR system, Azure AD, and AD, while maintaining strict security standards.
Automatically provisioning the vast majority of new employees based on data in the HR system.
Ensuring timely updates for employees transitioning roles.
Enabling SSO integration so users seamlessly access various systems with consistent credentials.
AlltasksIT’s end-to-end solution introduced an automated synchronisation process, dramatically reducing manual intervention and administrative workload. Key components included:
Understanding these dates helps you plan upgrades before support ends, ensuring your systems remain secure and efficient.
By partnering with alltasksIT’s software development team, Australia’s leading automotive retail chain successfully automated its HR directory synchronisation across Azure AD and Active Directory. The project showcased alltasksIT’s ability to deliver secure, high-impact solutions in complex, tightly controlled environments—ultimately improving operational efficiency, data accuracy, and employee satisfaction.
With a laser focus on secure coding practices and real-world applicability, alltasksIT continues to expand its software development capabilities, taking on projects that streamline processes and empower businesses across Australia. For organisations seeking a partner to tackle multi-faceted technology challenges, our team stands ready to deliver solutions that truly make a difference.
Chief Customer Officer
Mark Boyd is a Chief Customer Officer (CCO), plays a key executive role responsible for overseeing the entire customer experience within alltasksIT. The CCO serves as the voice of the customer at the highest levels of the company, ensuring that customer-centric strategies are developed and implemented across all departments.