After over 20 years of supporting our customers IT equipment, we have seen it all. Most customers only plan for IT disasters when it is too late.
These are some of the events that might affect your operations and thus your customer service.
Limiting your exposure
One of the more common events that affects everything. UPS might only last 10 minutes, PCs don’t have a UPS. Interstate branches can’t connect to servers
Internet or WAN Link Failure
Firewall and or modem failure
There is so much dependency on the internet these date, with emails, cloud services/applications and hosted phone system. They all stop working without the internet. Customer orders don’t arrive, supplier communication is broken etc.
Email Server Failure/Corrupt Database
Emails seemed to be more important than the phone system these days. The Email server and or Exchange database can become corrupt.
Server Hardware Failure
If the hardware on your server fails – how long will the manufacturer take to repair?
Server theft or damage
You arrive on Monday morning and find your server equipment is missing or damaged.
Main network switch failure
Sometimes it’s the smallest item that brings the whole network down.
If you only have one switch and this fails, then you have lost all communication to your servers, internet and applications.
|· Failover switch and or multiple switches.|
Ransomware – your data gets encrypted and the hackers command a ransom to get your data back.
Data gets leaked- customer information gets released from your network.
Application database corruption
Sometimes databases get corrupt – thus you have been locked out of your application (accounts – ERP – Asset register
please contact alltasksIT for further information about prevention on 03 93127444 or [email protected]