One of the things I love about our team is seeing people step up, share their knowledge, and make a difference outside of their day-to-day role.
Recently, Daniel Bomm, one of our Queensland-based Service Desk Engineers, did exactly that by delivering Lunch & Learn presentations for business groups on both the Gold Coast and in Brisbane.
While Daniel spends most of his time helping clients from the Service Desk, he took the opportunity to get out into the community and share practical cybersecurity advice with local businesses. The feedback from attendees was fantastic, with many commenting on how informative, engaging, and easy to understand the sessions were.
Cybersecurity can sometimes feel overwhelming, especially for small and medium-sized businesses. Rather than diving into technical jargon, Daniel focused on a topic that every business can relate to:
The presentation covered five simple areas that can have a huge impact on reducing cyber risk.
Daniel explained the importance of following the 3-2-1 backup rule:
One of the key takeaways was that a backup is only as good as your ability to restore it. If you’ve never tested your backups, you can’t be confident they’ll be there when you need them most.
Email remains one of the most common ways cybercriminals gain access to businesses.
Daniel shared practical tips to help people spot phishing attempts, including:
He also explained some of the behind-the-scenes protections businesses use, including SPF, DKIM and DMARC.
This section focused on one of the easiest wins for improving security.
Daniel discussed the benefits of using long passphrases instead of short complex passwords and reinforced why Multi-Factor Authentication (MFA) should be enabled wherever possible, especially for email, cloud services, remote access and administrator accounts.
Software updates are often delayed because they’re inconvenient, but they’re one of the simplest and most effective ways to improve security.
The message here was straightforward: keeping operating systems, applications, firmware and devices up to date helps protect against known vulnerabilities and reduces unnecessary risk.
The final topic looked at user access and permissions.
Daniel highlighted common issues such as:
Making sure people only have access to what they need is a simple but powerful way to strengthen security.
For me, the highlight wasn’t just the cybersecurity content. It was seeing Daniel step outside his comfort zone, represent alltasksIT in the community, and share his expertise with local businesses.
Initiative like this is what helps build trust, strengthen relationships, and demonstrate the value our team brings every day.
Cybersecurity affects every business, regardless of size, and education continues to be one of the best defences.
A huge congratulations to Daniel for taking the initiative to deliver these sessions, represent alltasksIT so professionally, and help businesses across Queensland better understand how they can improve their cybersecurity.
He did an outstanding job and should be incredibly proud of the impact he made.
CFO/Partner
Vicki has been with alltasksIT for over 21 years and manages financial matters through:
