Top #5 Events affecting IT Operations and Customer service.

Event How to Limit Exposure 1.         Power Failure: Is one of the more common events that affects everything in IT. Your UPS might only last 10 minutes, your servers or PCs don’t have a UPS.  Interstate branches can’t connect to servers 1)       Installing a power generator 2)       Upgrading your UPS with Longer battery life[…]

Hosting Servers on your own premise Vs a Data Centre

There are a number of considerations to evaluate when choosing to host business server’s onsite or within an offsite data centre environment. While hosting servers within a datacentre is generally considered to be the ideal situation hosting server’s onsite is sometimes the only option. Hosting servers within an offsite commercial data centre requires adequate internet[…]

How does Disc based backup work?

How does Disc based backup work? Many businesses choose to utilise disc based backup to maintain copies of company data. Disc backup can occur onsite within a WAN network, or offsite within a cloud solution. In addition, many businesses choose to add a tape drive as an extra level of redundancy. Disc backup enables both[…]

How Cloud backup improves business efficiency?

Cloud backup can have many business benefits to your organisation including, faster recovery windows, and lower hardware and power costs. However, one factor which is often forgotten is the significant improvement in efficiency which cloud computing can bring to an organisation. Cloud backup is a method of data backup which involves sending business information over[…]

What is Cloud Backup?

Cloud backup is a method of data backup which involves sending business information over a network connection, to a remote offsite server managed by a service provider.  The process is handled by software which transfers data between the business, and cloud providers data centre. Usually a complete copy of a business’s data is sent to[…]

What is the difference between a NAS and SAN storage Device?

Network Attached Storage (NAS) and Storage Area Network (SAN) are two different storage devices with alternate methods of storage utilisation. The main difference between NAS and SAN solutions is method of information transfer. NAS devices enable file level access to stored data. The management of the file system is handled by the NAS device. SAN[…]

The Importance of Business Continuity planning

Business Continuity planning is a critical step for any company.  The process involves determining potential internal and external threats. This allows an organisation to proactively create processes designed to enable continued operations, and limit damage, in the event of unforeseen circumstances. Information technology should be a component of any Business Continuity plan. Should employees lose[…]